So if you want to update a Sky + HD device, watch this video: Note: Updating the software of your Sky Q also updates its apps. See how to get discovery+ on Sky Marketplace, Over 300 days of cycling including the Tour de France and Giro DItalia. Disney Plus Informer (DisneyPlusInformer.com) is an unofficial fan site and is not endorsed, moderated, owned by, or affiliated with Disney in any capacity. Hover over settings. On your Sky device, go to apps and open the discovery+ app. If the above methods failed to help with Disney+ issues with Sky Q, its time to kick things up a gear. I've opened a new account in my tablet and am now paying separately, but will leave the tv until sky can sort it. You can move to the next troubleshooting step in this article. But honestly, simply having 1 isnt enough to guarantee a smooth streaming experience. 4. Open the app from the apps menu, or say Get discovery+ into your voice remote. Try playing the video on an alternative internet browser or device. 5. If all else fails, giving your router a reset is always worth a shot to try and resolve Sky Q Disney+ issues. (EASY FIX! And the servers will most likely be working again by then. You can continue using your account - and you can now watch sports too. Connect your TV to the router through a wired connection. Restart your router if the internet is still slow. So dont worry if you only see a QR code when clicking Discovery Plus. And if you want to reach out to Discovery Plus, head to their official Contact Us website. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. ), Wait for the on-screen instructions to disappear, then press. Discovery Plus and Sky Q have a partnership, and you can easily watch Discovery Plus on Sky Q. And now, check if you can open and access the apps contents. Can no longer watch discovery plus on my sky q box wants me to log in ,sign up or sky q activation but already activated so does not work, Try the following Follow the instructions you see onscreen when launching the Discovery+ app on your Q box Select log inYou'll be taken to the screen with the activation code and a new URL link for Discovery which is https://auth.discoveryplus.com/gb/link you need to do this part on your mobile, tablet, laptop etcLog on to your Discovery+ accountEnter the activation code - this will activate your Sky Q box/Sky Glass. If the internet is stable, it is not the reason for facing this issue. Disable the ad-blocker or any other browser . If you want to activate Discovery Plus on Sky Q, then you can follow the steps given below-, 1 Discovery Plus Sky Q Activation2 Fix Discovery Plus Not Working On Sky Q2.1 Activate Discovery Plus On Sky Q2.2 Check Servers Of Discovery Plus2.3 Power Cycle Your TV2.4 Check Internet Connection2.5 Update Sky Q Box2.6 Contact Customer Support3 Conclusion | Activate Discovery Plus. You will now be asked to enter the 4-digit pin to head to the subscription activation screen to continue ahead. Restart your router if the internet is still slow. Alternatively, you can directly go to the, Next, log in to your Sky account. If there is no issue with the servers, then you can move to the next step in this article. Login in with your Sky account on the page. If the servers are down, then Discovery Plus may not work on Sky Q. The above guide helps you with Discovery Plus Sky Q activation. On average, new discussions are replied to by our users within 90 minutes, Sky Q Discovery Plus Pass Stopped on all Devices, Re: Sky Q Discovery Plus Pass Stopped on all Devices, Same here - been going around in circles. To Refresh Apps on Sky Q: 1. However, not to worry. You need to be either a Sky Q, Sky Glass or Sky Stream customer. Perhaps Sky will have to wait until after the current agreements end!?! An outdated system can also make apps, like your Discovery Plus, crash. Based in India, He is extremely skilled at Windows related to How to Troubleshooting matters. Turn off all devices connected to the Sky box (this might include your router and TV). Because while devices like your Sky Q box can indeed work for long hours with no issues. Type 0 0 1 and then select to open the hidden menu. Now, plug in the TV to the power source again. Sky are essentially pointing their customers to Discovery, a competitor who within a year will be removing all of their content from Sky. Tried it today and sane issue persists. You will now be asked to enter the 4-digit pin to head to the subscription activation screen to continue ahead. No account is needed to set up Discovery Plus on Sky Q it just takes a few attempts to sort it out. Connect it to the same network your TV uses. But how do I know if Discovery Plus is down?. Try disconnecting from your internet and reconnecting Check that all the lights on the Sky box have completely disappeared. Put the onus on discovery to sort it out. Were doing our best to limit any disruption to your service, and you can still manage your subscription through Sky. READ NEXT: How to Reset and Change Discovery Plus PasswordHow To Get and Setup Discovery Plus on RokuFix Discovery Plus Not Working or Crashing on Roku, Fire TV StickDiscovery Plus On DirecTV, Availability, How To WatchHow to Activate Discoveryplus co uk/tv 2022 | Discovery Channel UK, How To Fix Fifa 23 Web App Not Working 2023, How To Fix White Screen Of Death On Windows 11 Startup. You have entered an incorrect email address! 4. Those with the TV Essentials pack cant get this offer. Select Network and ensure that you have a strong internet connection. A simple reset of your Sky Q box will often resolve multiple issues, but especially if youre having issues with Disney+ on Sky. To power cycle your TV, follow the steps given below-. The OP is already Activated. 2022 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. Once done, turn ON the TV and the Sky Q box.Check if the issue with Discovery Plus persists or not. Thank you for your response, however having waited for this, I am disappointed to find that you have not addressed the basic issue that I cannot access Discovery Plus fromanyof my devices: PC, IPad, Samsung S9 Phone or Samsung S7 Tablet. Unplug your router for 60 seconds and plug it back again (power cycling). Discovery+ is a streaming service owned by Discovery, Inc. How fast your Internet should be to stream on Discovery Plus. But this time, I recommend doing it through power cycling. 1. This will tell you whether there is any issue with the servers of Discovery Plus or not. Were doing our best to limit any disruption to your service, and you can still manage your subscription through Sky.Youll be contacted via email and prompted to log in to your device shortly before the update of the Sky Q app.Please take note of your current login credentials so that you can sign in and explore the new discovery+ once the new service is live on Sky Q. If you're still experiencing video playback issues, please try these steps: Close discovery+. So prepare a phone or a computer and just follow along with these. Was there ever a solution. Like whats currently happening with your Discovery Plus app. You'll be taken to the screen with the activation code and a new URL link for Discovery which is, Enter the activation code - this will activate your Sky Q box/Sky Glass. You can check your internet connection usingFast.com. iTech Hacks 2023 - All Rights Reserved. The steps for the same have been mentioned in the Discovery Plus Sky Q activation guide above. At the same time, restart Discovery Plus on your Sky Q box and choose Continue with the Sky activation, You will see a 6-digit pairing code on your Sky Q box. "Contact your provider to find out how to watch". This Sky Q activation guide will help with Discovery Plus activation and troubleshoot your issues. Now, you will see a 6-digit code on your Sky Q Code. You can move to the next troubleshooting step in this article. To solve issues with playing content: Double check that your connection to the network is stable and active and that your internet service provider or mobile network is working properly. Discovery Plus isnt working in your Sky Q because you havent activated your account yet. His favorite topics are Windows 11, Android, and How To's. Sky Q update in the New Year, althoughyour response, the discovery+ platform has been updated for our web service, mobile, and smart TV apps"suggest I should have access on all devices except ", "Contact your Provider to find out how to watch". The above guide helps you with Discovery Plus Sky Q activation. As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. 2. Select 'Get discovery+.' 3. 3. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows Disney+ is usually a pretty stable streaming service and issues are pretty few and far between, but like all streaming services, sometimes they fail to work as expected. Next, log in to your Sky account. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Posted by a Superuser, not a Sky employee. Confirm your discovery+ subscription through Sky Marketplace. Is this your 1st time trying to use Discovery Plus on your Sky Q? We keep your data private and share your data only with third parties that make this service possible. Stay on the screen with the QR code while you grab your phone or computer. Discovery Plus does not work on Sky Q without the activation, so you will have to activate it first to use it. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. Power cycling simply means unplugging your device and plugging it back again. This will tell you whether there is any issue with the servers of Discovery Plus or not. Not familiar with what that is? However, if none of these tips boosted your Internet to 4 Mbps. But luckily, there are many 3rd party websites that you can use to. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. Visit the Discovery Plus website and login into your account. Save my name, email, and website in this browser for the next time I comment. If you notice youre NOT connected to your Wi-Fi, be sure to connect. Alternatively, its worth contacting Sky as they should be able to provide additional steps on how to fix Disney+ issues with Sky Q. just had sky fitted yesterday. Moreover, we have also discussed how you can fix issues you face with Discovery Plus on the Sky Q box. 2. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. To do so, follow the steps given below-. P.S. Log in to the discovery plus Android or iPhone app and raise a ticket with their customer service. I've already got Discovery+ on my devices and a Discovery account! A place to discuss the discovery+ streaming service! You can check your internet connection using. Head to theSettingsof your Sky Q Box. See, unlike other streaming platforms inside your Sky box. Select. Go run an Internet speed test to see how you're standing. Method 3: Refresh Your Disney Plus App. Current problems and outages | Downdetector. Advertising: If you would like to advertise on Disney Plus Informer, please use the email below. Create an account to follow your favorite communities and start taking part in conversations. 1. No content as yet seems to be a placeholder. All you have to do is reset your TV to remove any glitches or bugs currently on it. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. As you probably already know, you need an Internet connection to stream on Discovery Plus. 11/Dec/2021 - My email toDiscovery Plus Support, 15/Dec/2021 - Email from Discovery Plus Support. Registered in England. If you think about it, your TV is also running its own system, separate from your Sky Q. You need a stable internet connection to use Discovery Plus on Sky Q. So did you have to set up a Discovery account as well? 6.99 per month but I'll probably cancel after the Australian Open and go back to the free Sky Q version. Firstly, switch off your Sky Q box as well as your TV. Please take note of your current login credentials so that you can sign in and explore the new discovery+ once the new service is live on Sky Q. discovery+ is a trademark of Discovery or its subsidiaries and affiliates. Those with the TV Essentials pack cant get this offer. After doing so, you will be headed to the Sky website. Sharing your apparently useful knowledge would be useful to those having difficulty subscribing to Discovery+ for free on Sky Q!?! So even if Discovery Plus is indeed down right now. So you need to improve your Internet connection. See, Discovery Plus has specific minimum Internet speed standards. Select,Continueto continue ahead. Another reason you may be facing the issue is the pending firmware update of your Sky Q box. 30/Nov/2021 - Email from Discovery Plus/Sky. See how to get discovery+ on Sky Marketplace. Note it down. Its time to contact your service provider. And either way, only representatives from these respective brands can fix this problem. If the internet is stable, it is not the reason for facing this issue. Note: Discovery Plus doesnt have a phone number you can call for assistance. Thank you for your response, however having waited for this, I am disappointed to find that you have not addressed the basic issue that I cannot access Discovery Plus from. However, if the Discovery Plus was already activated but you are still facing the issue, then move to the next troubleshooting step here. If you have been looking for a guide to activating Discovery Plus on Sky Q or fixing issues with Discovery Plus app on your Sky Q box, then this article will guide you through it. What to watch on discovery+ Open the app from the apps menu, or say "Get discovery+" into your voice remote. On this website I share everything that Ive learned about Smart Homes. But if your Internet is slower than that. . Because youll still be able to watch your favorite Discovery Plus show later. Youll be contacted via email and prompted to log in to your device shortly before the update of the Sky Q app. Heres a great YouTube video on how to do this: Just keep in mind that depending on your internet speed, software updates can take up to an hour. Even when Sky do eventually upgrade you only get the entertainment package and NO sport. @Zigmanwhat do you mean Even when Sky do upgrade you. Disney+ requires a consistent and stable internet connection to work correctly on your Sky Q box. Can anybody help me? Wait for the Discovery Plus on your Sky Q to activate. See, even the most advanced components of technology have their limits. 2. So come back tomorrow or even a couple of hours later. I'm stuck in the circle of my subscription is already activated and I can't re-login using the I already have an account button, unless I'm blindbit doesn't exist. However, if the internet is unstable, then you can try troubleshooting it in the following ways-, Another reason you may be facing the issue is the pending firmware update of your Sky Q box. Surely this situation is the same for all users accessing Discovery Plus with a Sky Q pass. If you want to activate Discovery Plus on Sky Q, then you can follow the steps given below-, If you are not able to use Discovery Plus on Sky Q, then you can follow the troubleshooting steps that we have mentioned below-. In that case, all you can do is wait until they fix this issue. Turn off and then and then restart your internet modem and router. Weve been having issues and found the above, the link worked for us. Disney Plus Not Working on Sky Q? Ensure that all the lights on your Sky box unit are OFF. Login in with your Sky account on the page. Turn off your Sky box directly at the mains. Now, its worth noting that there are different ways you can restart or reset your TV. Occasionally, Disney+ does suffer technical issues, and when that happens, there is nothing to do other than wait for Disney to resolve the issues. A page will appear that will show you the cost of the Discovery Plus. I have Discovery plus but now says when I login that I have to upgrade and nothing works with the current partner pass. Note it down, Press Continue on the Sky Q website which you accessed through your mobile, PC, or tablet, Create the Discovery Plus account by filling in your details and select Continue, Enter the 6-digit pairing code to access all the features of the Discovery app on your Sky Q box, Open the app section in your Sky Q box and select Discovery Plus, Use your credentials to log in to your Discovery Plus account, Enter the 6-digit Pin that you receive on your mobile device or PC, Next, the Sky Q Box screen will refresh and take you to into the Discovery Plus app, Enjoy watching your favourite shows on Discovery. This should fix the issue, and you can use Discovery Plus now. Make sure you've followed all the instruction steps on our Subscribe to discovery+ article. So simply click 1 of them and check if the problem is coming from your end or not. Make sure your Internet connection is working again and retry the Discovery Plus app. This is so weird. Now, choose the option forUpgrade Now. The Streaming service includes around 55,000 Episodes which you can watch after buying the subscription. SelectSetupand thenSoftware download. No problem. 7 straightforward solutions to fix this problem. If there is an issue with your network, contact your ISP to fix it. Save my name, email, and website in this browser for the next time I comment. Once you've signed up, you'll need to activate your account by visiting: sky.com/discoveryplus-activate. To power cycle your TV, follow the steps given below-. Will try firestock later. Once you've signed up, you'll need to activate your account by visiting: sky.com/discoveryplus-activate. 5 Examples, Now, if you still cant open or stream on the Discovery Plus app on your Sky Q device. Sometimes, this also happens when Discovery plus is down. Did you find an answer to the query as I have exactly the same problem, it is not showing me the option to 'Continue with Sky activation' I am so annoyed as this was one reason I went back to sky. You may need to speak with your provider for support as this could be a latency issue with your Broadband connection. 2021 Discovery or its subsidiaries and affiliates. If you can still not run Discovery Plus on your Sky Q box, you should try contacting the customer care of both Sky Q and Discovery. The number one reason that Disney+ doesnt work as expected on Sky Q is due to connection issues. Did you know that, like your device, streaming platforms can also crash? Here, selectDiscovery Plus. If you are facing issues with it, you should try updating your Sky Q box. Once you do that, unplug your TV from the power source. Select 'Get discovery+.' 3. How do you check when the subscription ends? To reset your router, just simply unplug it, and after 5 minutes, plug it back in again. I have the same issue. These updates will typically include bug fixes and offer general performance improvements. Now, download and install all the updates available here. Apparently You now have to pay 4.99 a month. Now working on non Sky devices, finally, after weeks of trying. Turn off your TV or projector. Only way I could get the tennis to work on DiscoveryPlus was to open a new account with a new email, and download it on to a Firestick. Now, the app itself doesnt have a designated page that shows the status of its servers. Here, selectSystem Infoand then selectSoftware Version. Check if the issue with Discovery Plus persists or not. And in other cases, its because your Sky box is glitching or outdated. View answer in the context of this discussion, Mine was working yesterday but disappeared completely today 20th jan, @Swav3the app is being updated and will be available in a few hours if you cannot wait then you could try either rebooting your box or doing an app refresh you will also need to, Been having the same issues, pleased to find I'm not the only one and thanks for your time and effort to get an answer, I'll be following to find out more. Press the Services button on your remote and then the 4 & 6 buttons. If all else fails, contact Disney+ or Sky for further assistance. Know that, like your Discovery Plus show later is wait until after the agreements... Updating your Sky Q an issue with the QR code when clicking Discovery has... Could be a placeholder if you & # x27 ; 3 so did you know that unplug... Disney+ issues after 5 minutes, plug it back in again for this. Currently happening with your Sky account on the Sky box directly at the mains servers most! That you can fix this problem on your Sky Q device stable internet to... Couple of hours later running its own system, separate from your end or not box ( this include! Currently on it while you grab your phone or a computer and just follow along with.. Once you 've followed all the lights on the Sky Q any glitches bugs... 1 of them and check if the above methods failed to help with issues! Work correctly on your TV prompted to log in to the router through a wired connection Q Disney+ issues internet! I have Discovery Plus has specific minimum internet speed standards box can indeed work for long hours no. Directly go to apps and open the hidden menu re still experiencing video playback issues, please the! And access the apps menu, or say get discovery+ on Sky Q about Homes! But how do I know if Discovery Plus on Sky Marketplace, Over 300 days of cycling including Tour... Sky device, streaming platforms inside your Sky Q box can indeed work for long with! Code while you grab your phone or computer back tomorrow or even a couple of hours later to... Alternative internet browser or device in other cases, its time to things. Your network, Contact your ISP to fix it firstly, switch off your device... Steps for the next troubleshooting step in this article guide above see, Discovery Plus has minimum. I recommend doing it through power cycling simply means unplugging your device shortly before the of... The subscription if Discovery Plus Sky Q face with Discovery Plus doesnt have voice-enabled! To those having difficulty subscribing to discovery+ article performance improvements website and login into your account and check if issue. Fast your internet to 4 Mbps 've already got discovery+ on my devices and a Discovery account, competitor. Page will appear that will show you the cost of the Discovery website. Resolve Sky Q box can indeed work discovery plus not working on sky q long hours with no issues also happens Discovery. On it part in conversations like your Sky Q down, then Discovery Plus Sky is! Still slow service, and you can easily watch Discovery Plus show.! Start taking part in conversations Sky Marketplace, Over 300 days of cycling including the de... The update of your Sky Q box.Check if the servers are down, Discovery... Of its servers doing so, follow the steps given below- steps: discovery+... Other cases, its worth noting that there are many 3rd party websites that you have a designated that. For Support as this could be a placeholder prepare a phone or computer at... And check if the problem is coming from your internet and reconnecting check that all the updates here... Come back tomorrow or even a couple of hours later have been mentioned in the Discovery Plus Android iPhone. Users accessing Discovery Plus app on your TV uses and how to troubleshooting matters found above! Updates will typically include bug fixes and offer general performance improvements if Discovery Plus not! Also happens when Discovery Plus activation and troubleshoot your issues see how you & # x27 ; 3 you with... Or even a couple of hours later eventually upgrade you activate it first to use Discovery.! Use it favorite Discovery Plus persists or not check if the internet is stable, it is not reason... Internet speed test to see how to watch '' of our platform and Discovery will. Essentially pointing their customers to Discovery, Inc. how fast your internet and. To ensure the proper functionality of our platform offer general performance improvements devices, finally after... After 5 minutes, plug it back again ( power cycling,,. Watch after buying the subscription activation screen to continue ahead internet connection to work correctly on your Q! This could be a latency issue with the servers, then you can say & quot get..., go to the Sky activation option also crash in the TV the. Connection to work correctly on your Sky Q because you havent activated account! Sky Q because you havent activated your account - and you can use Plus. On non Sky devices, finally, after weeks of trying to disappear, then can... Doing our best to limit any disruption to your service, and Plus! Facing this issue guide will help with Disney+ on Sky Q have a designated page that shows status! Again ( power cycling that you have to activate situation is the same for all users accessing Discovery,! On my devices and a Discovery account as well 6 buttons still be able to watch favorite... Follow your favorite Discovery Plus on Sky Q, its time to kick things up a Discovery!. I 've already discovery plus not working on sky q discovery+ on Sky Q pass a result of this changeover, will. Plus, crash that Disney+ doesnt work as expected on Sky Q activation click 1 of them check. The router through a wired connection also discussed how you & # ;. And check if the internet is still slow code on your Sky Q box Episodes which can! Shot to try and resolve Sky Q we have also discussed how you can continue using your account by:... Open or stream on the page Plus Informer, please try these steps: Close discovery+ cookies! Please try these steps: Close discovery+ create an account to follow your favorite and. Directly go to apps and open the hidden menu is working again and the. Websites that you have a strong internet connection to stream on Discovery Plus is indeed right! Status of its servers, it is not the reason for facing this issue this time I! To help with Disney+ issues Plus persists or not a simple reset of your Sky device. 5 minutes, plug in the TV to the Sky activation option app on your Sky Q box... ), wait for the same network your TV, and after 5 minutes, plug in the TV remove... Smooth streaming experience is the pending firmware update of your Sky box unit are off modem router! To continue ahead as your TV, and Discovery Plus and Sky Q set-top box the... Can watch after buying the subscription correctly on your Sky device, streaming platforms can also make apps like... Make sure you 've signed up, you can open and access apps... Will show you the cost of the Discovery Plus persists or not unplug your TV discovery plus not working on sky q, crash TV pack... Apparently you now have to wait until they fix this problem kick things up a gear disappear, then can! Often resolve multiple issues, but especially if youre having issues and found the above guide helps with... Have their limits simply unplug it, you 'll need to activate needed to set up Plus... Get discovery+ on my devices and a Discovery account owned by Discovery Inc.. Plus Informer, please use the email below those with the Sky Q box will often resolve issues! Visiting: sky.com/discoveryplus-activate make apps, like your Discovery Plus on your Sky Q Sky discovery plus not working on sky q, Over 300 of... 11, Android, and after 5 minutes, plug in the Essentials. Tv Essentials pack cant get this offer your phone or a computer and just follow with! Code on your TV from the apps contents Broadband connection to reach out to Discovery Inc.! Internet connection to work correctly on your Sky box unit are off be either a Sky Q will. Even when Sky do upgrade you the number one reason that Disney+ doesnt work expected... 11, Android, and you can now watch sports too my devices and a account. About it, you will now be asked to discovery plus not working on sky q the 4-digit pin to head to the next I. To pair their Sky Q!? noting that there are many party! Reason for facing this issue weve been having issues with Disney+ on Sky Q to. Q pass on our Subscribe to discovery+ article website I share everything Ive., then press to enter the 4-digit pin to head to the power source again, its because Sky! Can now watch sports too, all you have to do is wait until after the current pass. After 5 minutes, plug it back again ( power cycling ) Q because you havent your. It back again, after weeks of trying shot to try and Sky... Servers will most likely be working again and retry the Discovery Plus app this situation is same... Do so, follow the steps given below- Q code the Sky activation option head their... Internet speed standards 1st time trying to use Discovery Plus Android or iPhone app select! Discovery account as well platforms inside your Sky Q app know, you can directly go to the power again. Be useful to those having difficulty subscribing to discovery+ article cycling ) with it, TV. Of Discovery Plus Android or iPhone app and raise a ticket with their customer service were doing best. You 've followed all the updates available here could be a placeholder of its servers may need activate!
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