Pride month is a time for us to reflect on the progress weve made towards LGBTQ+ equality but also a time for us to acknowledge that we still have so much more to do. Use of Browser Cookies: Functions on this site such as Search, Login, Registration Forms depend on the use of "Necessary Cookies". All assessors were lovely and made me feel so relaxed and calm. I applied online. I was contacted almost immediately after to say I had passed and was invited to an Assessment Centre the following day which consisted of 3 competency based situations and a role play - all one-to-one with different assessors. Job Title: Customer Service Advisor - Prepayment (14 vacancies) Working Pattern: Full Time - Rotational between 08:00 - 20:00 Mon-Fri, with 1 in 3 Saturdays (start 08:00, 09:00 & 11:45) Location: Working in our vibrant Coventry office with some home working. Administrative/Clerical. Keep up-to-date and accurate records of customer contact to ensure commitment to any follow up required. Our customer-service team is happy to answer your questions via our chat service. Have a good experience at a Shell Service Station? Energy From Deep Water, View Overtime availability when management allow, Employee experience needs massive improvement, Good company
StateEscape, View Chances are, youll find the answer in our Help section. Diversity Advocacy, Shell Contributes $5 Million for New Urban League HQ, View Company maternity/adoption pay - 26 weeks full pay, followed by 13 weeks statutory pay for eligible employees. Media. Location: Coventry Office with some home working. We welcome and continually learn from feedback. The time flew by. Makes you feel very appreciated for all of the hard work we do. 19-02-38 / DC PSC No. Shell Announces The Future Of Energy Accelerator Winner; Shell challenges Net Impact to shape new energy solutions; 2020 Future of Energy Challenge: Mobility - Final Pitch Competition; 2021 Future of Energy Challenge: Net-Zero Emissions; 2021 Future of Energy Challenge: Net-Zero Emissions - Final Pitch Competition; 2022 Future Of Energy . WFH scheme, Shift pattern non flexible
Engine oil and lubricants, View Thank you for taking the time to share them here. Customer Service Advisor Westwood Heath, Coventry (CV4), CV4 8HS Show my commute time 20,000 per annum Shell Energy Permanent Expired Apply Working Pattern: Full time 37.5 hours per week, 10:15 - 18:45 Monday - Friday with 1 in 3 Saturdays Location: Working in our vibrant Coventry office with some home working. Lubricants for Transport and Industrial Businesses, View Exceed sales performance on a daily basis. It all began with a presentation about the company, what they do, what they've achieved, and what working there would mean for you. Hardly see anyone in the minority ethnic groups getting promoted or even to other positions. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Get a free, personalized salary estimate based on today's job market. The Future of Energy Challenge, 2020 Future of Energy Challenge: Mobility Finalist Teams, Shell Announces The 2020 Future Of Energy Challenge: Mobility, Shell Announces The Future Of Energy Accelerator Winner, Shell challenges Net Impact to shape new energy solutions, 2020 Future of Energy Challenge: Mobility Final Pitch Competition, 2021 Future of Energy Challenge: Net-Zero Emissions, 2021 Future of Energy Challenge: Net-Zero Emissions Final Pitch Competition, View Shell played a pioneering role in the advancement of the industry, from the establishment of refineries to a nationwide network of gasoline stations. Get started with your Free Employer Profile, Customer Service and Sales Representative (1). Verify your email to use filters. .css-jiegi{font-size:15px;line-height:24px;color:#505863;font-weight:700;}How accurate does 21,600 look to you? Confident to manage your own workload and adhering to set time frames. Ability to stay calm and professional when in a challenging situation. Together we are a force for good, View It's disappointing to read about occasions that don't meet the experience we strive to foster, but it's good to see your positive feedback too. Our Shell Energy Retail values were developed in close collaboration with colleagues from across the business. We Care is one of our core values underpinning our wellbeing focus. Learn about cookies, UK Registered in England & Wales No. Commission Certifications: CT PURA No. Shell Energy Permanent Expired Apply Job Title: Customer Service Advisor (Energy) (16 vacancies) Working Pattern : Full time 10:15 - 18:45 Monday - Friday with 1 in 3 Saturdays Location: Working in our vibrant Coventry office with some home working. Being part of this network, weve joined hundreds of committed organisations who are unlocking the potential of their employees and creating an LGBTQ+ inclusive workplace. . Energize Your Future with Shell, Preparing Todays Students For Tomorrows Workforce, Shell LiveWIRE Louisiana Accelerator Program, NFWF Announces $2.9 Million in Grants from the Monarch Butterfly and Pollinators Conservation Fund, View Therefore, it is very important to have strong plan and strategy to achieve sustainability development. Joining our ongoing conversations on Diversity and Inclusion, in celebration of Pride Month, are former Wales Rugby Union captain, Gareth Thomas, and the Poland based organisation Stonewall Group a group that fights against discrimination and violence against the LGBTQ+ community. Energy and Innovation, View It's disappointing to read about occasions that don't meet the experience we strive to foster, but it's good to see your positive feedback too. Our wellbeing calendar, run throughout the year, builds understanding and empowers our colleagues to keep mental health conversations happening. Sustainability, View View details and apply for this Customer Service Advisor job in Westwood Heath, Coventry (CV4) with Shell Energy on Totaljobs. Results are based on a local search of San Jose, California centered around: Available in San Jose and many surrounding areas such as. I interviewed at Shell Energy Retail (Coventry, England) in Jul 2021. You get an email with attachments to help you in the role play so definitely read through it before your assessment. When factoring in bonuses and additional compensation, a Customer Service Advisor at Shell Energy Retail can expect to make an average total pay of 21,600 per year. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Pay grade, Working from home Posted 3:55:09 PM. Focus operation excellence including cost optimization and minimization. Kindly note that we have different opening hours during the holiday period. Nice facility. and much more. and much more by completing the form below. The employees we were interacting with and the way the day was managed just fell short for me. Lubricants for Transport and Industrial Businesses, View My monthly bill was 66 with my previous supplier, Shell changed it to 156 via direct debit with 271 in credit. Select a location from the list of options. There are 3 sections to the assent day; company overview, role play, they will also provide you with customer scenarios that you have to provide the best solution to. Progression is based on who you know rather than what you know. Engine oil and lubricants, View 18853 / DE PSC No. Received an email inviting me for a telephone interview around a week after applying. Well do our best to get back to you within 48 hours. Based on 453 salaries posted anonymously by Shell Energy Retail Customer Service Advisor employees in Crawley. The Shell Brand is one of the most esteemed and well respected in the Thai energy sector. Finally, click Add to create your job alert. Find job postings in CA, NY, NYC, NJ, TX, FL, MI, OH, IL, PA, GA, MA, WA, UT, CO, AZ, SF Bay Area, LA County, USA, UAE, SA, North America, abroad. Diverse work place
Projects and Locations, View The interview process itself took around three hours. They are down to the earth and willing to hear your situation and help you to the highest way possible. Supporting Education, View Get email updates for new Senior Customer Service Manager jobs . I wouldn't necessary describe the interview as bad, so to say, but it didn't stand out to me as a whole. Ability to proactively learn new information, systems or processes and quickly apply to customer situations. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Expired. Helping you identify and reduce energy consumption throughout your entire home, contact the energy experts San Jose for a home assessment. Select a Skill GroupSkill GroupBusiness AdministrationCommercial and RetailContracting and ProcurementDiscipline EngineeringDownstream Supply ChainExternal Relations (and IC)FinanceGeosciencesGraduate ProgramHealth Safety Environment and SecurityHuman Resources jobsInformation and DataInformation Technology (IT)Internship ProgramLegal JobsLogisticsMaintenance, Reliability and TurnaroundsMaritimePetroleum EngineeringProcess EngineeringProduction and Manufacturing DownstreamProduction Engineering UpstreamProjectsReal EstateResearch and DevelopmentTechnical Support jobsTrading jobsUngraded NTBEWells, LocationSelect LocationAberdeen, United KingdomAmsterdam, NetherlandsAntalya, TurkeyArnhem, NetherlandsAssen, NetherlandsBeijing, ChinaBengaluru, IndiaBintulu, MalaysiaBogot, ColombiaBoothville, United StatesBoston, United StatesBrisbane, AustraliaBrussels, BelgiumBuenos Aires, ArgentinaCairo, EgyptCalgary, CanadaCarson, United StatesChengdu, ChinaChennai, IndiaChinchilla, AustraliaCologne, GermanyConvent, United StatesCorunna, CanadaCyberjaya, MalaysiaDeer Park, United StatesDerince, TurkeyDubai, United Arab EmiratesDurban, South AfricaFlrsheim, GermanyFort Saskatchewan, CanadaGalena Park, United StatesGeismar, United StatesGladstone, AustraliaGreat Yarmouth, United KingdomGuangzhou, ChinaGurgaon, IndiaHamburg, GermanyHong Kong, Hong Kong SARHouston, United StatesIstanbul, TurkeyJakarta, IndonesiaJiangxi, ChinaKarachi, PakistanKrakow (City), PolandKuala Lumpur, MalaysiaKuching, MalaysiaLabuan, MalaysiaLagos, NigeriaLawrence, United StatesLeuna, GermanyLondon, United KingdomMadrid, SpainMakati City, PhilippinesManila, PhilippinesMedan, IndonesiaMersin, TurkeyMichigan City, United StatesMoerdijk, NetherlandsMonaca, United StatesMuscat, OmanNantes, FranceNassau, BahamasNew Delhi, IndiaNew Orleans, United StatesNewark, United StatesNewell, United StatesNorco, United StatesParis, FrancePasay, PhilippinesPernis, NetherlandsPerth, AustraliaPort of Spain, Trinidad and TobagoProvidence, United StatesPuteaux, FranceRijswijk, NetherlandsRio de Janeiro, BrazilRotterdam, NetherlandsSan Diego, United StatesSan Francisco, United StatesSo Paulo, BrazilSarnia, CanadaSeattle, United StatesSewaren, United StatesShanghai, ChinaSingapore, SingaporeSurat, IndiaTamworth, United KingdomThe Hague, NetherlandsWarsaw, PolandWashington, United StatesWesseling, Germany. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. Anonymous Interview Candidate in Coventry, England, I applied online. Projects and Locations, Shell New Energies Junction City, Biomethane Facility, Shell Downstream Bovarius, Biomethane Facility (Wendell, Idaho), Carson Renewable Compressed Natural Gas Fueling Site (Carson, California), Shell Downstream Galloway, Biomethane Facility (Plains, Kansas), Shell Downstream Friesian Biomethane Facility (Wendell, Idaho), Where Shell operates in the United States, The transition of our business to net-zero emissions. We also provide energy solutions for all size businesses. Shell RechargePlus, View The process took 3 days. Engine oil and lubricants, Shell Coolants Limited Liability Warranty, View This role is fast paced with volume of both Inbound and outbound calls, and will require you to be resilient and self motivated; remaining upbeat and confident call after call. Competency questions Like what would you do in said scenario and role play. Being part of this network, weve joined hundreds of committed organisations who are unlocking the potential of their employees and creating an LGBTQ+ inclusive workplace. Business Customers, View Longer hours than other call centres
Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. We need to keep moving forward. The typical Shell Energy Retail Customer Service Advisor salary is 21,600 per year. Sustainability, View 10174 / VA SCC No. The process took 4 days. Great People. We have a framework in place that helps you to understand how you can grow within the business. 21,400 per annum. An essential building block for workplace mental health is the ability to have open, honest conversations about mental health in the workplace. I love this company because it is a workplace that people who are willing to learn and grow would thrive in. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone. Shell Trading US Company, View Customer Service Advisors - Energy/Broadband Portsmouth Salary 21,850 5% bonus plus 350 recognition payment in March 2023 Are you ready to start your career with Shell Energy? Shell Fleet Solutions, Steps to Achieving Smarter Fleet Management, Fleet solutions to keep your stakeholders confident during challenging times, View Joining our ongoing conversations on Diversity and Inclusion, in celebration of Pride Month, are former Wales Rugby Union captain, Gareth Thomas, and the Poland based organisation Stonewall Group a group that fights against discrimination and violence against the LGBTQ+ community. - The recognition programme is amazing with lots of recognition being sent and received from all areas of the business. Unrealistic kpi targets, Minimal self reflection time
Shell Trading US Company, Shell Trading (US) Company- Lease Administration, View Shell RechargePlus, View The managers are very kind and understanding. Read employee reviews and ratings on Glassdoor to decide if Shell Energy Retail is right for you. Total Pay Average.css-1f2j16u{cursor:pointer;width:24px;height:24px;}. Diversity Advocacy, View Shell Polymers, View Calls are free and advice is available 24/7. Our Shell Energy Retail values were developed in close collaboration with colleagues from across the business. Job in San Jose - Santa Clara County - CA California - USA , 95199. For more than 120 years of our operations in Thailand, Shell has been . After a short phone interview discussing my CV and what I was looking for in a role, I was invited to a group interview the next day. We offer hybrid working to continue your support and alongside this we offer you: 25 days holiday plus the 8 bank holidays (increases to 26 days after two years service), Exclusive Retail Discounts (from nearly 900 retailers). Team Leader. Drive business customer service by providing clear solutions that meet the customer's needs in order to retain their custom. E-34 / SENA CPUC ESP No. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. This website uses cookies to ensure you get the best experience. Permanent. Its more than what boils the kettle or keeps the radiators warm. Average salary for Shell Energy Retail Customer Service Advisor in Crawley: 21,600. If you passed this stage you were asked to stay for an interview, which I was. Shell Energy Retail Salaries trends. Ways to save, View A staggering 70 million work days are lost each year in the UK due to mental health problems. Customer Service Advisor (Full-time) (Current Employee) - Coventry, West Midlands - 2 September 2021 Shell Energy is a great place to work, the staff are friendly and there are many benefits such as love2shop vouchers, quarterly socials and a great working area. How you can grow within the business private company bowl on Fishbowl, join the hottest with. Click Add to create your job alert shell energy customer service advisor has been understand How you grow... A challenging situation stay calm and professional when in a challenging situation the of. Exceed sales performance on a daily basis short for me the Thai Energy sector ethnic groups getting or! Scenario and role play so definitely read through it before your assessment on a daily basis an,... - CA California - USA, 95199 keeps the radiators warm Manager.! Look to you and received from all areas of the Employer or Recruiting Agent, and are by! 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