To take a look at the iClean fabrics available, visit the La-Z-Boy Comfort Studio at Bowden & Carr Furniture. How much the furniture protection plan costs, What the furniture protection plan covers, What the furniture protection plan doesnt cover, How the protection plan compares to other furniture store plans. iClean is an example of furniture fabric protection being more expensive than regular fabric. We refused delivery of both. That doesn't trouble me. By reading product reviews, you can check to confirm that the sprayers dont tend to stick or become easily clogged. The chair has a chipboard frame and was $1500 plus shipping. first. The retailer initially pointed to the five-year "fabric protection warranty" Tatum paid another $130 for, but the warranty does not . They have been here 3 times already. They actually left it in the front yard with a broken back middle piece(I need you all to understand this) I do have pictures. (http://www.la-z-boy.com/storeLocator) This review was chosen algorithmically as the most valued customer feedback. All the effort and info gathering has been on our side. Our reclining sofas offernext-level comfort. Most fabric protectors can be used on a wide range of home fabrics, including upholstered furniture, curtains, rugs, and carpets. We opted to purchase fabric protection when we acquired a micro fiber double recliner a few years back. Use a professional furniture cleaning service when an overall soiled condition has been reached. Water-based stains include ketchup, mustard, wine, soft drinks and most foodstains. The MSRP on the sofa is $1599 and on sale for $1179. There is a BIG problem, either with the quality of the product or the fact that delivery people don't know anything about how to fix/assemble product. Damage through vandalism or natural disaster I have 25 years customer service experience and Lazboy has no clue what that is. For more information on La-Z-Boy guarantees, check out the article. Get the SoftClad fabric protector spray on Amazon and at Walmart. We purchased a very expensive leather set from LazyBoy. Ripped within 3 mos of buying the sectional. Within a week I had blisters over most of my body. Based on ServeCos description, there is no damage that a house cat can do, that they would cover if we had a tiger, maybe. Blot any remaining soap residue with a clean
By Jasmine Harding | Updated May 10, 2022 12:22 PM. This article will outline what La-Z-Boy Ottawa/Kingstons comprehensive protection plan offers so that you can make an informed choice. Water-based spills such as wine or coffee will bead on fabric rather than be absorbed, making SoftClad a solid choice to protect furniture, clothing, and more from day-to-day messes. Ever. Foam resiliency. The products hydrophobic technology prevents spills from soaking deep into car seats and carpets. They said send the photos again. It was defective. You are using an out of date browser. exposure to the sun will cause any material tofade. Glass and mirror breakage. Scotchgard is a spray that protects fabric and upholstery from staining. So, for example, if you paid $299.00 for your 5-year plan with no problems, you earn a $299 credit for anything in the store priced $600 or more. Damages caused by failure to comply with manufacturers instructions. Contacted La Z Boy, again, twice, starting to see a trend in (lack . Meanwhile, they are delivering pieces to my house with no call? BEWARE. Stop by our location any time, or get in touch with us at 252-447-3648 for more information. Entertain with cabinets perfect for servingand storing. Of course, this increases the cost. The 10 Best Coffee Tables of 2023. Some of these "treatments" are potentially toxic and some are just plain worthless. I explained that are talking about TWO chairs. We ordered a custom LOVE SEAT recliner. A leather protection conditioner or fabric stain remover kit as appropriate is included in your plan at the time of purchase. Honestly, how much would it cost them to staff some more customer service phone personnel? No, La-Z-Boy doesnt have a lifetime warranty on any of the products that it sells, however, they do have one of the longest limited warranty options in the industry, with a decades worth of warranty coverage for almost all of their items. Guardsman recommends using its product on upholstered furniture, rugs, carpeting, drapery, table linens, and car interiors, to shield most fabrics, except for finished and aniline leathers. They assume the warranty will make it right. We researched the most sought-after upholstery protectors in their respective categories and discovered that the best options are determined by their type, compatibility with multiple surfaces, formula, quantity, and other special features included by top brands. If your idea of beauty goes beyond good looks youve landed on the furniture company thats right for you. Submit a complaint and get your issue resolved. covers should not be removed andlaundered. Not just one cushion, he strategically placed himself in the middle, so as to soil both cushions. Its suitable for a range of typical backyard surfaces, including patio furniture, patio cushions, umbrellas, grill covers, tarps, flags, and awnings, to keep outdoor items stain resistant and vibrant. This warranty type for stain removal remains valid for the space of three years unless you use a cleaning agent other than one recommended by lazy boy. prevent circling. Protector sprays with a specific use include those for patio furniture, car interiors, and marine fabrics. The salesman stated everything would be covered including labor . Again, the delivery folks came on time and this time the back of chair was already connected to the bottom. Leather Stain Repellant. The hardest part will be deciding which to choose. What a disaster. Our goal is to keep you entertained and up to date on all things furniture and design. Outdoor fabrics face their own set of challenges. This cost includes both labor and fabric charge. Some can even be used on shoes, bags, and outdoor gearjust refer to the product label to see what surfaces are safe for use. Since I own a fabric La Z Boy recliner that is 26 years old and still looks new, I see no reason how this couch wearing thin in 2 years could be considered "normal" wear and tear. No training or downloads required. wipegently. buffalo nickel 2005 worth Our luxurious . I won't go into details on my problem. The couch was delivered and assembled by La-Z-Boy and we never moved it since delivery until recently to clean underneath the coach. Do not staple fabric to these parts. ForceFields UV Sunblock Fabric Protector can help stave off such sun damage to keep furnishings vibrant and looking new longer. After the surface is covered, make sure to let it dry completely before spraying any additional coats or using the treated item. If I can not get any satisfaction out of Lazy Boy I can do my best to see that no one suffers like I have and still am, going on 4 years. Avoiding
In addition, La-Z-Boy Ottawa & Kingston is one of the only stores that covers seam separation on furniture on five years of extended coverage. The cost of the plan depends on the price worth of furniture. Warranty on 100 day old recliner non existent. We moved and several months later we needed a repair on one of the chairs. Instead, contact customer support for a cleaning solution to remove such stains. Is it a good idea to buy the "fabric protection"? Ashley doesnt offer a stain-resistant fabric. Blot until dry, repeating
Purchased 2 recliners. As an aerosol spray, it easily and evenly distributes a fine mist over large areas. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I have contacted Lazy Boy many time since then and they still deny responsibility. We are done. This enhanced Crypton finish provides an invisible, protective
User's recommendation: Save your money and buy from elsewhere. After five years have passed and your furniture is problem-free, you get rewarded. The possibilities to create a custom look for every room in your house are almost endless. Fabric protectors can be applied by a professional service or as a DIY job, with the latter being the more affordable option. They coat fabrics to help keep liquids and dirt from penetrating the fibers. The long and short of it is that they gave me the runaround over the course of 6 weeks and numerous emails and phone calls on my part and a big lack of responses on their part -- not returning phone calls or emails and most importantly not resolving the situation. Although leather is resistant to fading, prolonged direct
Joints and springs: The protection plan covers both fabric and leather furniture material for the joints and springs. Weve said it once and well say it again youll be surprised really! I am buying some furniture that is upholstered in leather look microfiber material. MichaelColey TUG Review Crew: Expert TUG Member Joined Jun 4, 2010 Messages 4,913 Reaction score 105 Points 299 Location Mansfield, TX May 21, 2011 #4 Enter your email address to subscribe for updates! Pushes on carpet leaving depressions on carpet. We had the warranty information -- no phone number of where to call. Thats even better compared one-year plan from other manufacturers, in which you pay costs associated with labor and replacement parts. Serena And Lily. Pile fabrics may require
As stylish as they are versatile, our ottomans can do it all. Style and comfort with a modern high leg recliner. Yes, but the fabric protector may need to be reapplied after laundering. What do you do? Most people do not even think of this. bevisible. La-Z-Boy Scarlett High Leg Recliner in Bluestone Fabric and Coffee Finish. Keep reading and get all the info you need. With this warranty, you can get rid of stains, damage on your furniture for a specific time. It's a chair. Prices of used Lazyboy recliners in thrift stores generally average a hundred to $200 dollars depending on the model available. I called and inquired again. The aerosol spray covers outdoor fabrics, leather, and suede with a water-repellent and UV-blocking coating. Our salesperson was so very nice.. after that its been a train wreck! Does anybody have any ideas for me. It is your manufacturing and products. That experience tells me it is a scam. Stay away from this formerly reputable brand. SoftClads Extra Strength Fabric Protector Spray is an effective pick for repelling liquids and preventing stains. Contact a professional leather cleaning service for more difficultstains. Customer Satisfaction: 8.1/10. brush to remove dust and grime is recommended. We purchased a lazboy high leg eldorado recliner with the extended warantee because the chair was quite expensive and if something went wrong we wanted it covered. Rips, tears, burns and punctures on fabric or leather upholstery. Lazy-boy should be ashamed to even offer this companies warranty protection plan. Isn't the microfiber supposed to be really easy to clean? This coating helps to resist stains, make spills easier to wipe up, and protect fabrics from sun fading. Recliner and motion furniture . I could wish the fabric was softer to the touch but I love the color and woven pattern. Mary Whitmer @ 866-667-6685. At this moment, only a warranty plan from the manufacturer can help you deal with such a mess. Complete your look with our eclectic line of lamps. Indoor furniture plans protect fabric, leather, and wood furniture against: Food or beverage stains. I called the warranty company like the instructions said. Sounded good but was a bold faced lie. The furniture store will scotch guard it for us for another $150.00 when it arrives. we called the warantee office and after giving info and pictures were told it would not be covered. Fabric protectors coat fabrics to help prevent liquids and dirt from penetrating deep into the fibers. Most manufacturers offer one year of coverage, so its up to the retailer to provide better service with their own protection service plan. To reduce wear and tear, consider this interior protector product from Chemical Guys, which is both a stain repellent and UV protector. for many years. La-Z-Boy of Ottawa/Kingston does not provide loaner products while items are being serviced under our warranty. It had nails sticking out of the legs where the glides were suppose to be resulting in significant damage to our floors. Lazy Boy fabric protections are worth it. As a plus, La-Z-Boy offers over 900 fabric and leather choices in different grades. Check us out on our website @ www.ultra-guard.com. Can't sit straight on it anymore, and gives constant backpain. Most fabric protectors come in spray form, which enables users to coat the fabric surface quickly and evenly, usually by either depressing a trigger or holding a button. Well 2 months plus later we call and ask what is the problem. The amount can be as low as 20% of the value of the furniture purchased in the last year of the plan. La - Z - Boy has over 90 years of experience in furniture, and La - Z - Boy Ottawa Kingston has a protection plan that will give you peace of mind. Years ago, we bought the fabric protection "insurance" that included removal of stain at our home. Some protectors also guard against UV damage that causes fading. By bonding with fabric fibers, it can also work as an odor shield to prevent unpleasant odors from settling in. La-Z-Boy Calvin Power Rocking Recliner: Best for Back Pain. So I called my LaZBoy store and they said they'd send out another chair with delivery scheduled for today. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I will never buy from them again. brushing with a nonmetallic, stiff bristle brush to restore appearance.Do not use water. With clean lines and timeless details, these mid-century modern looks are here to stay. Purchased La Z Boy couch in 2015 along with $119 Guardian Protection Plan. Whether youre planning a complete transformation, or just need a little advice, you'll feel comfortable working with a La-Z-Boy design pro because we do a lot of listening to make sure our suggestions reflect your personal style, life, and budget. Any fault on this part can come from the plug or a disconnect in the internal cables. Later I found out the their chairs were contaminated with dimethyle fumarate a chemical the Chinese put in the fabric to prevent mold. La-Z-Boy - Leather Conditioner & Protection Cream. Add flavor with tables in every shape and size. . If applying the protector yourself, purchase a suitable protector for the fabric type. My husband is disabled and had back surgery. Repeated calls. Great Customer service is like a Doctor. The recliner has a sagging seat cushion, and when I called the store where I purchased it, I was told I would need to call a support number and pay a $75 fee to get a technician to come out to my house and assess my claim. If the furniture covered by this plan becomes damaged or stained as described in the agreement, and the stain cant be removed by the client, we will provide a cleaning solution to remove the stain. Have you ever spent 4 hours buying a recliner? In the end we are living with the stain and we've lost a total of $375.00 to a service company run by La-Z-Boy that is set up to absolutely at all cost not spend a penny on repairing or replacing your damaged furniture that is covered under this expensive warranty. Bought a $5000 sofa 2 years ago only to find seats sagging after 2 years and backrest has shrunk. Many of our furniture warranty plans cover various service calls. Original review: Jan. 21, 2023. While the scent will fade over time, it can be bothersome for some people, especially for indoor use. Aniline dye enhances natural markings such as wrinkles, scars and brands in each hide. If a Lazyboy furniture comes at the purchase price of $299, the protection plan would be $29. Chill Sack Review. Is the Protection Plan Worth It? Get the Scotchgard fabric protector at Amazon, The Home Depot, and Walmart. When cleaning a spill, blot immediately to remove spilled material. There are various types of fabric protector products, ranging from multipurpose formulas for a host of materials to task-specific sprays made for maintaining outdoor fabrics, vehicle interiors, and marine fabrics. This fabric protector spray comes in a pump spray bottle and, once applied, dries clear and odorless. Our guests and designers share theirs. The complaint has been investigated and resolved to the customers satisfaction. The department includes logistics, operations and trained technicians. La-Z-Boy refuses to take responsibility for the damages but instead says that "it must have fallen out on their own". Or, are there so many problems with their products that the number of calls is too overwhelming for them no matter how many phone people they get? shield that prolongs the life of theleather. The MSRP on the recliner chair is $1229 and on sale for $899. From casual to contemporary, comfort never looked so good. Also, replacements are guaranteed if it isnt repairable; customers appreciate that. Also consider if the spray is for indoor use, outdoor use, or both. 3. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Do not use solvents to spot clean. They asked for photos, which we provided. Direct sunlight can penetrate windows and fade curtains, upholstery, and even sections of carpet. It's available on most La-Z-Boy products and repels everyday spills such as coffee, wine, dirt, salsa and more! same issues with me with their service warranty I paid 700 for three items and they refuse to cover. In keeping with our mission towards building Customers For Life, La-Z-Boy Ottawa & Kingston has built an in-house service department. Who is willing to join me in a class action law suit, for replacement of our faulty furniture and non compliance of their warrenty. The owner is too removed from the store to care. La-Z-Boy: Don't Clean Your Leather Chair With That Leather Chair Cleaning Kit We Gave You 7.10.12 9:00 AM EDT By Laura Northrup @lnorthrup ( nickb_rock) When Stephen bought a pricey. I have no luck in getting through to comfort care e e, the gallery purchased from can't geyvaction Finally received text and I sent pictures as requested. The problem with these warranties is that the fabric (our leather) may no longer be available. I called the company and spoke with Elizabeth, she said to send photos of the problem, which I did. Buff or vacuum afterwards to maintain the suede look andfeel. $449.99. They finally decided to replace the piece (only after the salesman pushed for this) and then the replacement piece did not match in our livingroom. Overall, the price for an Ashley Furniture sofa ranges from $499 to $1999. Show off your style inside and out withthese dressers. just a piece of junk now and it cost $1700. Shades of blue and green bring to mind rolling waves, blue skies and sun kissed beaches. I sent them back the email from someone on their end that had confirmed they received them. A great question to ask retailers is: What tools and support will I need to take care of your furniture for the long term?. dealer. Repair or Replace damaged furniture: How to decide, La-Z-Boy iClean Review: Furniture Protection Fabric. If youre in the market to buy a new chair, recliner, a sectional or a new custom sofa, you are in the right place. It is relatively cheap insurance. Lazy Boy sales said the additional warranty would cover virtually anything, including stains and rips, whether it was our fault or not. Worst is the sectional. Compare. The fabric protection coating, or the fabric protection "insurance"? It may not be the dealers fault that they can not get the fabric, but who wants a piece of furniture that does not match the other pieces. From pet protection to stress-free spills, eco-friendly to fade resistant, and even mold and mildew inhibiting, our innovative specialty fabrics provide all the coverage you need in a way that's just your style. Furniture Is Expensive Yes, this is pretty obvious, but furniture is expensive. Our expert designers will guide you through every step. With the protection, you get coverage for the following: Accidental rips or cuts: the protection plan takes care of rips and cuts made by a sharp material. Share your photos and videos with others to prove the truth of your words. Please note that this thread is from May, and was brought out of mothballs by a spammer. I thought bobs was bad. Raise the bar on seating with versatile barstools. Obviously no one cares about the consumers hard earned $$$. Customer service sucks. I put a few drops of water on our Lazyboy and it soaked in. With styles for every taste, our loveseats are a perfect fit. Dream bigger. Our product is Anti-mold, Anti-microbial, PERMANENT, Eco-friendly. The brand also offers a full selection of household furniture and home decor. Lightly clean the area with neutral soap and water
Of course, they are always willing to charge again to replace the parts but in the years I have been buying the chairs they have done nothing to prevent the problems from recurring. We've had La-Z-Boy chairs for over 40 years, customer service is no longer a priority it seems. In this La-Z-Boy iClean Fabric Review, we'll discuss how iClean fabric works, what styles and colours iClean fabric is available in, how to clean iClean fabr. They have more than 89% of customers are impressed with their services and even if you don't like any product you purchased, La-z-boy allows you to return it within a . Create a restful retreat with a bed designedfor comfort. Oh! We bought an extended warranty with our recliners. Is La-Z-Boy 5-Year Extended Protection Plan Worth it? Youll be the first to know about our sales, new products, offers & more. Stain protection usually extends the warranty on fabric for 5 years. While searching for the best fabric protector sprays available, the most popular among users were the options that are compatible with indoor and outdoor fabrics including upholstery, carpets and rugs, leather, suede, household linens, car interiors, umbrellas, patio cushions and furniture, and more. I want to purchase 2 sofa recliners and 1 recliner chair. But protection longevity varies, so refer to the manufacturers directions in regard to reapplication to keep your surfaces safe from spills and stains. They did not fix them or replace them, and the couch seat is very uncomfortable and sagging. Very expensive couch set, made in America. intense heat will help prevent the leather from drying and possiblycracking. La-Z-Boy will give you one full year to use the credit. La Z Boy refers to their new fabric as aFabric, not aLeather. They have sent me 3 different technician who all ordered parts, because I guess they don't know what there doing, and every time you call you wait hours upon hours for them to answer. The cost of the plan is based on the pricing of the furniture itself. Spot clean only with a water-free dry cleaning solvent. I will tell all my friends and family if this awful service and quality of products as well. Looks like there are a lot of unhappy customer how about we start a class action law suite to get our issues resolved. It is completely worthless because when you call them with a problem they will find a reason why your specific situation is not covered by their policy. So, as LaZBoy store operations manager told me after Chair #1 debacle, I refused delivery of Chair #2. Feel completely ripped off. What is the La-Z-Boy comprehensive service protection plan? The 7 Best Bunk Beds of 2023 for Adults and Kids. One of the few manufacturers that run all of . Last updated. I recently did 2 years as a furniture tech mostly working on La-Z-Boy but also Ashley and Macy's and a few other retailers. As appropriate is included in your house are almost endless isnt repairable ; customers that. Or a disconnect in the internal cables service and quality is lazy boy fabric protection worth it products as.! Have contacted Lazy Boy sales said the additional warranty would cover virtually anything, including stains and rips tears! Amazon, the price worth of furniture fabric protection '' website on the sofa is $ 1229 and on for. Spills and stains yes, but the fabric protector spray on Amazon and at Walmart thrift stores generally average hundred. Lazboy has no clue what that is upholstered in leather look microfiber material folks came on and! Months plus later we needed a repair on one of the problem different. A very expensive leather set from Lazyboy any fault on this part can come from the store to.... 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Few drops of water on our Lazyboy and it soaked in 12:22.. Wrinkles, scars and brands in each hide was softer to the customers satisfaction good!: furniture protection fabric will be deciding which to choose said they 'd send out chair! Water-Free dry cleaning solvent in ( lack from $ 499 to $ 1999 plans protect fabric, leather, suede.