84k mi. This is not covered under recall because my VIN number is not included. Given that these two are the introductory models to the US market for the first time, there are naturally some growing pains to get through. Car was "running" but not "going." A loss of power happens and then the car goes back to normal after a completely shaking the cab vibrating and shuttering. The failure mileage was approximately 67,000. This cay be caused on a daily bases. So, lets focus more on the 2016 model. 2016 Jeep Cherokee Latitude $19,975 53,779 miles. I no longer have 4wd functionality on my car. Please help me, I can't afford to pay for the work that needs to be done. This repair was quoted just under $3,000. We use cookies to analyze & improve your experience, & to personalize content and ads. No warning light was illuminated. The dashboard is very simple and does not have many features. When I restarted my vehicle and I put it back into drive I could then only accelerate to 25mph . When mentioning this recall to the dealership and Jeep customer service they said that our Jeep was not part of the recall based on our vehicle number. PTU failure confirmed by Jeep service. Curious how the 2016 Cherokee compares to other years? From my online research I know this is a persistent problem with Jeeps with model year 2014-2017 resulting in multiple recalls because the problem has resulted in vehicles being disabled and multiple crashes. When I restarted my vehicle and I put it back into drive I could then only accelerate to 25mph. The noise after 2-3 weeks of having new breaks was so loud I couldnt stand it. The engine makes a ticking noise after I have already gotten it fixed once. The ptu failed in my 2016 Jeep Cherokee. Fortunately, I was on a side road going only 25 MPH at the time. The vehicle was taken to an independent mechanic where it was diagnosed that the power train axle shaft needed to be replaced. If you have a for-profit service, contact us. It seems that oil in the electronics could start a fire. But are 2016 Jeep Cherokee problems petrifying enough to force you to skip this model year entirely? Transmission shifting into neutral. Dealerships are also informing affected owners that this is normal. Owners may contact Chrysler's customer service at 1-800-853-1403. While theyre better in regards to trustworthiness and maintenance compared to the Grand Cherokee, the 5th-generation Cherokee is still quite poor when it comes to dependability. Vehicle History's team of automotive experts brings you the most accurate and up-to-date used car information. 2 v6 service 4wd light comes on at 63,000 miles. This is such a high rate of consumption that drivers may need to top off on oil at gas stations to avoid overheating the engine. I'm here to help you with your car. The svc 4wd (service 4wd drive ) light came on in my 2016 Jeep Cherokee. Used 2016 Jeep Cherokee Latitude 4x4, from Auto Gallery Chrysler Dodge Jeep Ram in Commerce, GA, 30529-1258. . appointment. The Jeep dealership performed diagnosis and the drivetrain control module (dtcm) stored c14a7-97-put motor and the component or system operation is obstructed or blocked. Tigershark engines have a history of heavy oil consumption, and the 2016 model is no exception, consuming a quart of oil every 1,000 miles. The contact's sister-in-law owns a 2016 Jeep Cherokee. The dealer informed the contact that the ptu actuator needed to be replaced. The company said the recalls are to fix a transmission problem which can potentially lead to loss of power. Safety of this vehicle in a needed 4x4 situation would have been compromised had the unit not been replaced. Two of the most notable recalls cover the left and right front halfshafts. At the top of the piston sidewalls, every engine has a series of oil control rings. While Jeep had fixed many of these issues when the 2016 model year arrived, carry-over reliability concerns still trickled through. Here, we get to a bad start in looking at the 2016 Jeep Cherokee problems. Risk of Major Repair. We research hundreds of models each No warning light was illuminated. I have also been told by the service department at the dealer that there are 389 other Jeep drivers waiting for this part. The initial roll-out shouldve already been a bad omen to start with. If your 2016 Jeep Cherokee cruise control wont disengage, thats a major crash hazard. Several thousand already-built Cherokees even had to sit idle at the factory, as new software updates and bug fixes were slowly trickling in. I have replaced the struts four times. These Kidde Plastic-Handle and Push Button Pindicator extinguishers had a tendency to become clogged. A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash. My Jeep Cherokee is a 2016. If you find that you have any recalls pending, get in touch with the automaker in this case, youd be calling Chrysler at 1-800-853-1403. I'm afraid to use the vehicle in the snow because if it switches to 4WD, I'm worried the unit will fail and I will be stranded. The contact stated that the transmission warning light was illuminated. 3. 3.2 v6 service 4wd light comes on at 63,000 miles. The transmission failed at highway speed, there was no acceleration. The dealer was not notified of the failure. In the affected units, the right half shaft was thought to be incorrectly manufactured. Power transfer unit (ptu) failed on our 2016 Jeep Cherokee at 59,000 miles. I have researched and found that there are many complaints of this on line. It was a huge hit when it was announced that the Cherokee would come with ZF's new transmission. 3,000 past power train warranty. The vehicle was not repaired. While it may not always cost you, its still a major sore point that youll have to deal with. The contact stated that the service shifter warning message appeared on the instrument panel. 2016 Jeep Cherokee Problems Cover Bad Brakes, Defective Cruise Control, Axel Failure, and Even Potential Fires. The most common Jeep Cherokee transmission problems occur in the 2014 and 2015 models. When this happens the screen turns completely black as if there is no power going to the radio appearing and acting as if I have not started the vehicle at all. Find the most common issues based on car owner complaints. 2014-2017 Jeep Cherokee Recalled Over Serious Transmission Issues. The power transfer unit (PTU), an important element of the optional all-wheel-drive system in affected vehicles may not be able to maintain a connection between the transmission and the front wheels. For repair. They attempted to update the software of the dtcm and it is up to date. However, according to them and Jeep, there is no recall on my vehicle. The solution was a simple software update. If we follow Jeeps 4,000-mile oil change interval suggestion, and only top-up the oil by then, the oil starvation wouldve been severe. Our only concern with our Jeep is problems with the transmission. Unsubscribe any time. On her way here afew weeks ago the Service 4WD light came on. In laymans terms, thats technical service bulletins, which automakers issue to their dealers and technicians to help diagnose and troubleshoot issues. 2016 Jeep Cherokee Problems (Transmission) ZF 9-Speed, Poor Shifts. FCA has not offered any assistance on parts or labor and has said out of warrantee. Vehicle was rendered completely UN-drivable almost immediately. Search from 16 Used Jeep Grand . The problem code is C14A7-97. I feel like there is always something wrong with it when I first got it there was a power shifting problem, not the thermostat is broken. The air condition never works, it burns oil, also there are computer issues with the transmission. Service 4wheel drive came on 7/11/2022, when routine driving on highway at 40 mph during excellent conditions. The 2016 Jeep Cherokee is the third year of the fifth generation of Cherokees. As these transmissions are racking up more miles, they may continue to worsen in both performance and reliability. Far below 1,000 miles. Automotive Expert - I simply enjoy cars from classic, modern-day passenger cars and then onto powerful motorsport cars. Not to mention other Tigershark-powered Jeep models, the Renegade and Compass. Auto Repairs Are EXPENSIVE The manufacturer was not notified of the failure. The bad news regarding the 2016 Jeep Cherokee problems is that the 2016 model year wasnt covered. Key Specifications Of The 2016 (5th-Generation, KL) Jeep Cherokee, Power- And Drive-Train (US Market Specs Only). (21) This is assuming that 4-wheel drive traction wasnt needed. However, the VIN of my car is not included in those recalls. . The Jeep can seize up and it can stop working. Sometimes, these upgrades exacerbated them, with some owners reporting skipped gears altogether. Problems / Jeep / Cherokee / 2016; 2016 Jeep Cherokee Problems. The service appointment diagnosed a C14A7-97 = PTU Actuator or PTU replacement. But some 2016 Cherokee owners report experiencing major mechanical errors at around 85,000 miles that include camshaft and transmission failure, and engine seizing. There is current safety recall by NHTSA 20v343 that applies to 2014-2017 Jeep Cherokee that applies to my car but does not shows up on the Jeep data base. Took it in to the dealership and they said its my ptu. My transmission stopped working because the software for the transmission was out of date. Several Cherokee owners did note the Low Oil light coming on. These here are the US market engines available, besides the Multijet II diesel (Europe, etc.) Jeep Cherokee all around middle of the road. But since their inception, they have been plagued by problems. I took it to my mechanic who got a code that said the power transfer unit was bad. In the affected units, the right half shaft was thought to be incorrectly manufactured. The failure mileage was approximately 67,000. The failure mileage was approximately 157,000. This was diagnosed when the svc 4wd light came on in September. From the plains of North America to the soggy marshes of Vietnam, soldiers of the Cherokee peoples have proven to be unstoppable, no matter the circumstance. A recall for the PTU or "Power Transfer Unit" addresses a loss of drive and rollaway while in park. The contact owns a 2016 Jeep Cherokee. The date this occurred may be different from what I put below but with the maintenance records from the dealership I took the vehicle to an exact date can be determined. During the time running up to the service appointment we have a few ice/snow storms and the 4wd system worked perfectly (torque was coming off the rear) when the light was off. This issue is invariably seen in vehicles with mileages as low as 17,000-miles. This 2016 Jeep Cherokee recall affects an estimated 1,029 potential units and relates to the power train and axle assembly in some 2016 Cherokees built from October 3, 2015, through March 22, 2016. 2016 Cherokee Common Problems Q&A. A fairly simple problem: The fasteners may have been loose, allowing the seats to wobble around. I have also been told by the service department at the dealer that there are 389 other Jeep drivers waiting for this part. These are defective. I no longer have 4wd functionality on my car. As well as the transmission being very unreliable I think that the seats are very cheap and offer very little comfort. Free Same Day Store Pickup. Motor Verso is an automotive website; for car enthusiasts, run by car enthusiasts. If I had been on the highway I think this could have been a very serious incident that may have locked up the drive wheels. Repairs involved updating the vehicle propulsion software to prevent worn spline teeth. 2016 Jeep Cherokee Problems (Transmission) - ZF 9-Speed, Poor Shifts. Tundra Tundra Trucks Recalled Over LCD Monitors, read stories from drivers who praise our work. This should be a recall for all models/vins since mine falls in that range but for some reason is not included in the recall, yet is having the same issues. Car would not engage into park. Tundra Tundra Trucks Recalled Over LCD Monitors, read stories from drivers who praise our work. Overcharged $354 for parts (Mopar parts Giant.com) and $450 overestimated Labor costs! The repairs involved the installation of water shields for the module. How many recalls have been issued for the 2016 Jeep Cherokee? It lights up every light on the shift lever / gear control assembly and an alert permanently appears in the driver information display - making it impossible to see how fast I am driving (the mph display is usually there). The date this occurred may be different from what I put below but with the maintenance records from the dealership I took the vehicle to an exact date can be determined. Vehicle experienced a catastrophic failure of the 4x4 transfer case (ptu) while driving, this went from a faint sound to a complete failure of the drive system in less than 5 miles. This configuration changed the final drive ratio to 3.517:1 for the V6 engine or 4.048:1 for the inline-4. Thank you. In detail, the dimensions of the 5th-generation, including the 2016 model year, are: For that towing capacity, in particular, 4,500lbs was the maximum load rated for Cherokees with the factory-optioned towing layout. Replaced and resolved. Ford Edge Problems Is This Model Reliable Or Not? The only realistic solution for you would be to keep a bottle of motor oil in the trunk, just in case. Close. The company said that the owners of the faulty units will get recall notices around July 31. Around 95,000 Jeep Cherokees are being recalled worldwide by Fiat Chrysler. In this recall, the halfshaft may have been manufactured incorrectly, leading to disconnection from the drive axle. So, why does this particular generation matter? The 2.4L Tigershark engine in the 2016 Cherokee burns a quart of oil every 1,000 miles, which can cause overheating if not topped off at gas stations. Owners also underwent many impromptu updates at dealerships. This is our first Jeep. I've been driving on the freeway multiple times where the car has just stopped and completely shut off and would not turn back on again. And with our roof rack on, it's very noisy and hard to . While the top reported problems are related to the engine and the transmission, repair costs were not very high as simple repairs like oil change resolved problems. 9-Speed 948TE Automatic 2 Speed PTU $1,095. 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